Our Crew

The crew of the MS Volga Dream is undoubtedly the greatest treasure of the ship. All our guests admit that the crew’s friendliness, helpfulness, training and sense of fun that never crosses the line is what makes our cruise such a memorable and unique experience. Most of them feel that during a week spent on board they become part of a big close-knit family, and can’t help to hold back emotions leaving the vessel. Let us introduce you our dearest staff who is responsible for your good mood and warm atmosphere on board.
Vladimir Naumov
Vladimir Naumov
Captain
Irreplaceable captain of the MS Volga Dream since 2010, Vladimir Naumov, has a 20-years-old experience in navigation. After graduation of the Volga State University of Water Transport in 1984, he was assigned in the city of Astrakhan to serve on board the passenger vessel “Vatslav Vorovsky”. During his career, Vladimir managed to lead several cruise ships, until finally he became the captain of the first luxury Russian vessel - the MS Volga Dream.

Navigate a passenger ship is a very responsible task. Safety and tranquility of all our guests and crew members highly depend on the accuracy of my actions. My job is to make a sailing as smooth and safe as possible. I always need to have my finger on the pulse to avoid any dangerous situations.

Each sailing is another challenge. The weather in Russia is very unpredictable - storms, rainfalls, fog, dark nights - all these natural phenomena may influence a sailing badly. Sometimes it means that we have to miss some ports of call as we can’t visit them in time due to the bed natural conditions. In such cases my primary duty is to assess all our risks, and if there is at least 1% that the further sailing may be dangerous, I always decide in favour of the safety.

Fortunately, such situations are exceptions to the rules, and the absolute majority of our cruises pass off without a hitch. When all our guests are happy I feel that I’ve done my job well. Your good mood and satisfaction of the trip is my greatest reward.

Yulia Vegerina
Yulia Vegerina
Cruise Director
Yulia decided to connect her life with navigation during her study at the Rostov-on-Don University. Yulia started working when she was a second-year student, first as a receptionist, then as an onboard guide and last year as a hotel manager. She really enjoyed her job, and when one of her former colleagues who knew that the Volga Dream was looking for a cruise director recommended her as a candidate, Yulia was happy to accept the offer. She turned out to be a real catch. All Volga Dream guests highly appreciate her work and personal qualities.

I love working with people. Every cruise we have guests from different countries all over the world. Every each of them is unique and has his or her own story. It enriches and expands my view of people and countries. I love all the activities that I’m responsible for, especially teaching our guests the Russian language. I’m so proud when I hear them saying Russian words and phrases to our crew members. I just can’t hold my smile!

Of course not always everything went so smoothly. At the very beginning of my career I tried to do my best, but failed sometimes. I still remember one funny case that happened during my first year in navigation. I was responsible for all the concerts on board our cruise ship. We had English- and German-speaking groups and I conducted the concerts together with my German-speaking colleague. At the concert I made introductions for every song in English and my colleague said the same in German. Every concert was a great success for us and I was very proud of myself.

But one evening something got wrong with one of the musical instruments during the concert and a big pause occurred. To fill that pause my colleague started telling something about the next piece. She was talking 2-3 minutes in German, and I couldn’t understand a word of it. When my turn came, she passed me the microphone and our English-speaking guests turned to me to hear the same story in English, and all I could say firm and loud was - "Polka!". They all burst out laughing and I was standing there smiling and blushing. You can imagine how embarrassed I was! Nevertheless, after the concert many guests came up to me to thank me for the concert trying to cheer me up.

It was a huge experience, but we all learn from our mistakes. And now I understand that even if you have no idea what to do - the best thing is not to lose your sense of humor and optimism. As a Cruise Director I need to be 24/7 on duty. Sometimes it's not very easy, but when I see the smiles and gratefulness of our guests, it always picks me up and I set to work with renewed energy!

Olga Zateishchikova
Olga Zateishchikova
Hotel Manager
Olga was always dreaming to join the cruise industry. She knew that it was her cup of tea. And her dream came true immediately after university graduation when she was invited to work as an art and craft consultant on board a passenger vessel. It was the beginning of her career. Before becoming part of the Volga Dream team, she worked on two other ships sailing the same route. Olga is an irreplaceable team member who is responsible for all aspects of life on board and guarantee fullest guest satisfaction and a comfortable working environment for the crew.

I really enjoy each and every moment of my job, doesn’t matter how difficult it can be sometimes. Everything is very interesting for me, I learn so much from our guests, as they come from all over the world. I feel very happy when some of our customers come back to us as they become the part of our big family!

I am perfectionist by nature and my goal is to please our guests 100%. When I can’t do it due to some circumstances, I feel very uncomfortable and can’t stop thinking about what could I do to influence this or that situation. That is why I prefer to do my best to make each guest happy.

This job has shown me how wonderful and unpredictable our life can be. For example, I witnessed a true sign of destiny when 4 travellers from Australia who didn't see each other for several years and didn’t plan this trip together met each other on board the MS Volga Dream.

Dame Stefanovski
Dame Stefanovski
Maitre d'hotel
Dame is an experienced maitre d'hotel. He started his career in a hometown restaurant in Macedonia and continued with a 2-year training in the USA. Once he returned to Macedonia, he met the previous maitre d'hotel of the MS Volga Dream, who offered him a job as a waiter onboard the vessel. After his first navigation season he showed such a great dedication to his work and excellent communication skills that he found his next year onboard in the new role of a maitre d'hotel.

I really love my job. Of course sometimes I need to cope with different unforeseen situations, for example, when 3 groups of guests ask for a reservation for the same table. But I can’t say that there are any serious difficulties in my job.

I always try to become a good friend for each passenger, and they always pay me back. Their sense of humor, friendliness and broad knowledge turn my job into a great delight. Every sailing is a wonderful adventure, as it brings me a lot of pleasant memories and surprises. Once I was talking to our guest from Panama who asked me where I am from. When I told him that I’m from Macedonia, he started singing a very old Macedonian folk song! I could hardly believe my ears, it was such a pleasure!

Undoubtedly, meeting new people every week is the most interesting part of being a maitre d'hotel. I like talking to them about where they are coming from, about their culture, traditions… That’s how I learn more and more about other countries, and that’s what makes me feel that I’m in the right place.

Lubov Obsekova
Lubov Obsekova
Chef de Сuisine
You may not always see Lubov on board, but you enjoy the results of her work at least three times a day. Her name is translated into English as "Love", and this is how she feel about everything she is doing - with love, warmth and kindness. Lubov never thought that she could work in the cruise industry, but the previous chef of the MS Volga Dream admitted her talent and offered her to become a sous chef. After the first year of navigation she became and remains a chef de cuisine - a well-deserved reward equal to her hard work!

At first it wasn't very easy to deal with all kitchen issues - calculate and order products, run the work of kitchen staff, and take care of every aspect of the cooking process. But I really enjoy my job.

It's always a great pleasure for me to come up with new ideas for our menu. I want all our guests to taste the most delicious dishes I can only prepare and evaluate traditional Russian cuisine according to its merit.

I consider the whole process from menu composition to course decoration as a small culinary adventure. And when the final result is "excellent", I understand that all our efforts were for a good reason.

Welcome on board the MS Volga Dream! Contact us to learn more about our programs.