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The whole crew showed unbelievable professionalism, proficiency and friendliness. It has been a wonderful experience.
Volga Dream and it's people is a must do experience
Travelling more than half of a year all over the world, we enjoyed a lot of cruises on premium ships, but your friendly and emphatic attitude is by far outstanding.
Daria at the reception, Dean the Maître, Nina the Doctor, who I had to rely on due to an early accident. Olga the Hotel Manager, the right person on the right job position, and she has a style. Maria the Cruise Director, always available, charming and most helpful. The route Information got excellent during the cruise. Andrey as the Chef de Cuisine, Nikolay the man for the morning eggs, all the "girls" in the restaurant – they are doing a very good job.
With your Captain, we felt always safe and secure, something, which is equally important. And your Musician gave two concerts, which were highly appreciated. A certain kind of class!
Not a big issue that the ship is already older, the Ms Volga Dream is kept extremely clean and well maintained.
Board activities nice and varied – there’s something for everyone. And some really beautiful ideas. Both lecturers were very informative and very outspoken, couldn't be better!
Shore excursions very compact but excellent planned. We especially liked the choirs. The time factor was for us fine, guides got better from South to North. We would recommend to hand out the questionnaire already on day one to remember each stop better and so an immediate evaluation. A big compliment to Olga, the Russian Guide for Germans on board for the whole three weeks.
Interesting to notice, that in the first part (Lower Volga) there were more individualists on board while during the second part (Moscow to St Petersburg) - more tourist oriented, in our opinion.
Finally, nothing to argue regarding the value for money and recommendations to friends is for sure!!!! Volga Dream and it's people is a must do experience.